Support, Warranty & Returns

Free Advice & Tech Support

We are energy efficiency specialists, and we stand behind every product that we sell. Please review the Specifications, Frequently Asked Questions and Reviews sections on each product page for detailed product information. If you've already done that, and can't find what you're looking for, please  so we can assist.

Returns Accepted for 30 Days

If you order the wrong product or change your mind for any reason, that's okay. You can return your order to us for store credit (full product value). You are responsible for the return postage costs, and goods are generally only accepted in 'as sold' condition.

Faulty Product? Free Return & Replacement

In the unlikely event you receive a faulty or defective product, we will replace it. You will not incur any additional postage costs within the warranty period. Please contact us if you've had an issue with a product.

Minimum 2 Year Warranty

Many of our products carry a longer warranty than the minimum periods stated below. If this is the case, you can find the applicable warranty period in the 'Specifications' table on the product page.

The minimum 2 Year Warranty on all products is provided by us (Reduction Revolution Pty Ltd), even if the manufacturer's warranty is only for 1 Year. The extended warranties shown above are generally also backed by the relevant manufacturers (Philips, FLIR, etc.). Even so, you can still make the warranty claim through us.

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Please see our FAQ, delivery, pricing, and product pages for commonly asked questions and answers.


About Reduction Revolution

Reduction Revolution is a business focused on energy efficiency and sustainability. Our products will help slash your energy usage. But they also often improve comfort, save time, and reduce your maintenance costs. That's why we say waste less, live better.

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Reduction Revolution Pty Ltd is an Australian owned and operated business (ABN 74 141 672 764).

沙巴体育平台网址Since 2010 we have supplied tens of thousands of customers across Australia & NZ.

Click the links below to find out more:

About Us
Blog Posts - Frequently Asked Questions - Delivery Details - Discounts & Wholesale - Warranty & Returns - Payment Options - Search

Meters & Monitors
Power Meters - Energy Monitors - Thermal Imaging - Thermometers - Water Monitor - Light Meter

LED Lighting
Downlights - Light Bulbs - Filament Bulbs - LED Tubes - Oyster Lights - Strip Lights - Batten Lights - Panels / Troffers - High Bays - Motion Sensors - Floodlights - Emergency Lights

Energy Savers
Heating & Cooling - Hot Water - Cooking - Standby & Control - Pool Pumps - Portable Power

Read Our Customer Reviews!

Latest Blog Posts

  • Fight For Planet A - What You Can Do, Right Now

    Fight For Planet A is a short three-part series airing on ABC Television. The show aims to "empower and motivate Australians to take action on climate change". You've probably seen the show's host Craig Reucassel before on War on Waste or... read more

  • Climate Change in Australia - Key Causes & Solutions

    It’s no surprise that people feel overwhelmed by climate change. The bushfires of last summer were a brutal reminder of how utterly powerless we can be in the face of mother nature. You may have also heard that Australia is... read more

  • Free Thermography Training & Thermal Imaging Courses

    This article outlines some essential thermography training videos and several thermal imaging training courses.  These free resources should help you get the most out of our range of thermal imaging cameras. I'd encourage you to set aside an hour or two to go... read more